Shipping policy
Shipping & Return Policy
Shipping
We currently ship to Hungary, the European Union, and the United States.
Hungary
- Standard Shipping: €8
- Free shipping on orders over €180
- Estimated delivery: 5–8 business days
Neighboring & Nearby EU Countries
Austria, Croatia, Czechia, Germany, Romania, Slovakia, and Slovenia.
- Standard Shipping: €12
- Free shipping on orders over €180
- Estimated delivery: 5–10 business days
Other EU Countries
Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden, and other EU member states.
- Standard Shipping: €15
- Free shipping on orders over €180
- Estimated delivery: 5–15 business days
United States
- Standard Shipping: €18
- Estimated delivery: 10–20 business days
Orders are typically processed within 1–3 business days. Once your order has shipped, you will receive a confirmation email with tracking information.
Please note that delivery times may vary during holidays or due to circumstances beyond our control.
Returns & Exchanges
If you're not completely satisfied with your purchase, you may return or exchange your item within 30 days of receiving it.
- Return and exchange shipping costs are the responsibility of the customer.
- Items must be unused, in their original packaging, and in resellable condition.
- We recommend using a tracked shipping service for all returns.
Please send returns or exchanges to:
Koncz Lili
Pasaréti út 32.
1026 Budapest
Hungary
+36 30 589 7994
hello@itskeshi.com
To initiate a return or exchange, or if you have any questions, please contact us at hello@itskeshi.com.